Legal

Privacy Policy

Last updated: August 2026

1. Who We Are

Baroud Solutions (KvK 42097271) provides IT support, IT consultancy, website development, network installation and troubleshooting, and security assessments. We are the data controller for the personal data described here, and we are committed to protecting the privacy of our clients, website visitors, and contacts. This Privacy Policy explains what data we collect, how we use it, and your rights.

2. Data We Collect

We collect information you provide directly (such as name, email address, company name, and communications), technical data about your use of our website (such as IP address, browser type, and pages visited), and data necessary to deliver our IT services as described in service agreements.

3. How We Use Your Data

We use your data to provide and improve our services, communicate with you about your account and our offerings, comply with legal obligations, and for legitimate business purposes such as invoicing and record-keeping. We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process personal data based on: (a) performance of a contract, where processing is necessary to deliver our services; (b) legitimate interests, for activities like analytics and service improvement; (c) legal obligation, where required by law; and (d) your consent, where you have given it explicitly.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Client data is typically retained for the duration of the contract plus seven years for financial records, unless a shorter retention period applies.

6. Your Rights

Under the GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to processing and request data portability. To exercise any of these rights, please contact us.

7. Security

We implement industry-standard security measures to protect your data against unauthorised access, disclosure, or destruction. These include encryption in transit and at rest, access controls, and regular security reviews.

8. Cookies

Our website uses cookies to improve your experience and understand how visitors use the site. You can control cookie settings through your browser. Some functionality may be limited if you disable cookies.

9. Contact

For privacy-related inquiries or to exercise your rights, please contact our data protection contact. For general inquiries, use our main contact channels.